Has everyone received their September payment?

Is there any way I can find out if I can receive payment this month? this is critical for me

Probably for this pay month's ( october ) my negative balance is due to the previous month's payment which included 2 months... I found this new entry for the month of November "Excess Payment for previous periods"... best regards..

after the late payment, the October sales result with a negative balance that was previously positive...
maybe I will ask for assistance via email... there will be a reason for this even if there are no refunds
best Mak21

Strange, I haven't any sales for September. I had a sale on Aug 31, then waited for a month. The next sale happened on Oct 1. Glad for not having payment delay :D

Everyone in the comments talking about more immediate communication is right and we will not be defending our mistakes. We will prevent this from happening again! We are glad our community is understanding. Thank you all.

Received payment on 24th. Updating designers about a bad situation would be the priority. But 3-4 days delay is not an issue at the end. But communication is crucial as this forum demonstrates. All the conspiracies flying in the air. :)

Payment received.

Since the payment system is now working, can we hope for the purchasing system getting fixed too? LOL

I got my payment today too!

Payment received.

I reopened the discussion to general topics.
I see some friends receiving the payments.
I hope they do the same for everyone.

https://www.cgtrader.com/forum/general-discussions/september-payments

I also received it now... it seems right to me to communicate it.. thanks for the payment..

I just received the transfer, if payments are delayed, why not make a communication if there are technical problems? simple.

Hello everyone. We are very sorry for not communicating earlier. We faced a technical issue and we are working on fixing it. We are doing our best to send out your payments as soon as possible.

Hello everyone once again. Does anyone have any information on the current situation ?
Did anyone get any response from support team ?

no payment here too. also no answers to emails and no explanation. strange!!!
this is not a good example, how to manage communication with designers.

I was calm until this thread "disappeared". In combination with staff radio silence..
Maybe time to setup alternative way of communication for us before things go downhill? Discord or something like that..

It's strange, I don't see this post in "General Discussions" or "Newest Topics".
I was able to get here only through a link in a comment to another post. Is this a hidden thread?

By the way, I didn't receive my payment either.
Hopefully, this is a technical issue and payments will be made soon.

And I didn't get paid. The amount has been moved to the next month.
Why do we have to find out such important information ourselves on the payment page? And the same situation with refunds (of purchases made with stolen cards) always comes as a surprise.
Please make it possible for us to see this information the same way we see notifications about likes

I also did not receive my payment for September.
Why don't they make a statement?

still no reply from official , very disappointed

it seems buyers can't buy either.... https://www.cgtrader.com/forum/general-discussions/is-anyone-else-having-problems-paying-payments-don-t-go-through

The cgtrader staff had to use the forum to communicate possible delays to members... this way they wouldn't be overwhelmed by support emails.

Furthermore, I no longer receive product sales communications... once upon a time, every time I made a sale I received an email.... now even if I sell the notification no longer arrives...

we keep updated here on the forum....for now I still have no payments and always moved to the next month..

No. The same shit: septembers payment is pushed to the next month. The amount of money is maybe not "significant", but I needed it not in the next month.
I have no respect to cgtrader anymore.
А "ягуар"со своим пустобрёшеством и высокомерием пусть идёт на сто хуёв, лизожоп админский (пиздобол на зарплате).

I haven't received mine yet either, maybe some notification from cgtrader about payment delays would be nice.

I have been using the CGTrader platform for almost nine years. This is not the first time that they have delayed payment; it has happened to me several times before, but they always make the payment quickly. What makes this instance unusual for me is that, despite my three emails to CGTrader customer support, I have not heard back from them. I am not sure why they are taking so long. I'm hoping they pay quickly.

I received mine soon after it turned the 20th. I agree, CGT should have alerted their artists.

It would be more professional to give as an explanation and not just silence.

CGTrader not bankrupt. CGT Team is already working with the situation. Please don't submit new tickets if you have not received a response to the first submit.

The fact that Cgtrader doesn't give us any news about what happened gives me the right to think whatever I want. Whether you like it or not. I hope you're right, but in the meantime I'm thinking about pessimistic scenarios.

Could it be that Cgtrader went bankrupt and has no money to pay the modelers? Maybe we should find another platform like Turbosquid and Hum3D

Could it be that Cgtrader went bankrupt and has no money to pay the modelers? Maybe we should find another platform like Turbosquid and Hum3D

I didnt get my payment also. I´m Legend, not a beginner and I´m from Brazil! First time this happen with me!

I also have not received any payment yet and such a long delay happened to me probably for the first time on CGTrader :/
You should reach the support, they always write me back. It was the weekend, so give them time to sort things out.
I had a similar case two months ago on Unity Asset Store and after a delay of 5 days I received the payment .

Best regards
Peter
Rescue3D Assets

Same here. No payment received yet.

Yep, received it 3 days ago.

same thing for me.... I didn't receive the September payments and in my control panel they were moved by a month... so maybe they will be paid in November after 2 months...
I asked for support to find out why this happened but no one responded....let's see if on the forum they have the kindness to respond ......