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Website security?

Discussion started by KyberDev

Back to board

I wasn't sure where to pose this question but its come to my attention that there are tools available that can steal paid content from the website. Will cgtrader be updating to address this so that our work as creators is protected?

Posted over 3 years ago

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Answers

GretaSJ

Posted over 3 years ago

Hi there,

To our knowledge there are no tools or another way to steal paid content from our platform.

There was a recent case when a user was sending fraudulent messages to some of our designers, claiming that they have access to the files, but this is not true - none of the files were actually downloaded.

If you believe this is a different case and you have any specific examples of the security breach, please contact our Support via support@cgtrader.com as soon as possible, so we could investigate and take action.

Kindly,
Greta from CGTrader

KyberDev wrote over 3 years ago

I sent an email with a more detailed description of things.

LemonadeCG

Posted over 3 years ago

Unless you're talking about the models that has embedded marmoset previews, I'm pretty sure there are no tools to steal 3d models from cgtrader. Care to explain what you mean?

KyberDev wrote over 3 years ago

Apparently there is now. The tool seems to bypass the purchase authentication for downloadable models. Not just here but several model sites are compromised, I'm just wondering if cgtrader is aware or making adjustments to counteract those tools.

qur wrote over 3 years ago

ıf this "tool" can bypass the payment process directly to the download page. Then it is e-commerce exploit not only cgtrader will effect but most e-commerce sites will.