Our website uses cookies to collect statistical visitor data and track interaction with direct marketing communication / improve our website and improve your browsing experience. Please see our Cookie Notice for more information about cookies, data they collect, who may access them, and your rights. Learn more

3D Models
- By Type
- 3D Models
- 3D Print Ready
- PBR
- Low-poly
- Discounts
- Free
Show all
By Category
Aircraft
Animals
Architectural
Exterior
Interior
Car
Character
Food
Furniture
Household
Industrial
Plant
Space
Vehicle
Watercraft
Military
Other
Scanned
Scripts & Apps
CG Textures
Best designers
Show all
Custom 3D
Hire a 3D freelancer
Work directly with a 3D artist for your project.
Find Jobs
Post a Job
Order 3D models
No matter how many 3D models you need, we'll take care of it.
Learn more
Get a Quote
For Designers
Earn with CGTrader
Freelance on CGTrader
Work on Modelry
Community
AI Image Generator
- CGDream.ai

Payment from CGtrader was refunded by paypal [Solved]

Discussion started by ingreen

Back to board

Hello. There was a problem with my paypal account, and the royalties I received from cgtrader was refunded back. There was 210$ , transaction ID 1CP56211PA312083S from 2017-06-16. Is there a chance I can get this money back on my balance, so I can withdraw them other way?

Thanks a lot!

Posted almost 8 years ago

1,673

Oldest Latest Best

Answers

ingreen

Posted almost 8 years ago

Thanks!

eduardas

Posted almost 8 years ago

Hi,
we've received the refund from paypal, so our team will handle your payment again.

Note for the future: it would have been more convenient and faster if you contacted support directly regarding the account and payment agreement changes. :)

Cheers,
Eddie, CGTrader