Model pages does not load completely while using Ghostery in Chrome

Discussion started by elxill

After opening a model page; pictures and some other aspects of the page doesn't load. Randomly it loads 1-2 pictures, and waiting doesn't solve the issue. I won't use it anymore so it is not a problem for me but I wanted to let you know.

Answers

Posted about 2 years ago
2

Ghostery and uBlock as weel block asset pages to fully load.
No just in Chrome. The same happens in Firefox and Opera.
I sent a report on this to CGT 3 days ago.

I haven't heard from them since...

Posted about 2 years ago
0

Same issue here even without any adbloackers.
But CGT support doesn´t reply.
I know they need time to reply and it is monday, so...
However, I´ve noticed it got worse since today morning, after a "maintenance" notice on CGT,
that even if somebody comments on my item, or likes it, or I change the price even $1 up or down as test,
all perfectly organized uploaded preview images just disappear, they are simply not available anymore.

I tested that all with GTmetrix and the checker does not see them as well.

Newest example:
https://www.cgtrader.com/3d-models/aircraft/commercial-aircraft/airbus-a380-cockpit-flight-deck
Drop that here:
https://gtmetrix.com/
Result: no images

Also, when clicking with right mouse button on a (apparently not shown) image, there is nothing with "image...",
just an empty HTML frame.

It had cost me half a day today, to upload hundreds of images again, sort them, and pray that it won´t occur for all items.
Don´t have the time for that, it is not my fulltime job to fix CGT server bugs.

Of course I deleted my browser history, all coookies, complete cache als always. I tested it with chrome, firefox and edge, same issue,
no previews anymore.

That way, it sucks, that´s simply annoying and aggravating.

Will update eventually when CGT support replies.

Anyone same issues today?

3dgtx wrote
3dgtx
Also, GTmetrix shows on page details, images included on page are 69.9 KB :-) and that cannot be, 69 KB is a typical icon file size. Hence.... no images there.
IndieArt wrote
IndieArt
I took a look and links to the images are there in the code but they return 403 error - forbidden access, which should mean that images are there on the server but for some reason they can't be accessed. I would wait, maybe just temporary bug.
Posted about 2 years ago
0

I've just checked and everything seems fine in Firefox and Opera, after adding
"cgtrader.com" to the whitelist in Ghostery and uBlock a few days ago...

Posted about 2 years ago
1

So, CGT anwer received. It is official now that CGT experiences server issues. Look below:

Hi there,

we have registered the issue you have reported and already forwarded it to our IT department.

We will be doing our best to release a fix as soon as possible.

We sincerely apologize for the inconvenience caused and thank you for understanding.
Kindly,
Judita

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