Our website uses cookies to collect statistical visitor data and track interaction with direct marketing communication / improve our website and improve your browsing experience. Please see our Cookie Notice for more information about cookies, data they collect, who may access them, and your rights. Learn more

3D Models
- By Type
- 3D Models
- 3D Print Ready
- PBR
- Low-poly
- Discounts
- Free
Show all
By Category
Aircraft
Animals
Architectural
Exterior
Interior
Car
Character
Food
Furniture
Household
Industrial
Plant
Space
Vehicle
Watercraft
Military
Other
Scanned
Scripts & Apps
CG Textures
Best designers
Show all
Custom 3D
Hire a 3D freelancer
Work directly with a 3D artist for your project.
More
Post project
Order 3D models
No matter how many 3D models you need, we'll take care of it.
More
Get quote
For Designers
Earn with CGTrader
Freelance on CGTrader
Work on Modelry
Community

Is there any problem for cgtrader.com customer contact?

Discussion started by MosiBondor

Back to board

Is there any problem for cgtrader.com customer contact I sent a request 5 times! In last 3 days but unfortunately didn’t answer my requests is there any problem for this issue?

-1

Posted almost 5 years ago

896

Oldest Latest Best

Answers

trimitek

Posted almost 5 years ago

-1

If you mean CGT support I suspect Christmas is the problem.
If you mean contacting your customer, I had no problems sending and receiving messages in the past 3 days, so probably your customer is just not available.

MosiBondor wrote almost 5 years ago

Thanks for responding! I meanCGT support!

trimitek wrote almost 5 years ago

I see, so it got to be the holidays then.

skapricorn

Posted almost 5 years ago

CGT support isn't available since last weekend. X-mas and NY vacations. Absolutely normal schedule for small company (but not very responsive for biggest 3d-marketplace in the world).