all correspondence and file transfer was carried out here on this site in the project’s PM.
for some reason I can’t attach screenshots.
How to get paid for a completed project?
Discussion started by kickonster
Hello. recently decided to try freelance work. completed two projects. received one small payment. and there is no payment for the second. although the deadline has already passed. and I sent files to the customer a long time ago. and the customer was pleased with the work.
maybe I'm doing something wrong, somewhere I didn’t click something?
https://www.cgtrader.com/profile/projects/16098-wi...
https://c2n.me/43rzI1a
Answers
It says that the project was prepaid. Maybe it takes a few days for processing, i'm thinking that CGtrader has some kind of escrow system. Have you also tried to contact someone from CGtrader support?
https://www.cgtrader.com/about-us#contacts or maybe https://www.cgtrader.com/judita-zukauskaite ( i've seen her commenting on some of the threads and it seems she's customer support also)
0
Hi there,
Thanks for reaching out.
I can indeed advise you on this query.
For further information please, contact us here support@cgtrader.com
Kindly,
Judita
CGTrader Support
I still don't understand how the order payment system works on this site. recently the next order was not paid, although the customer says he paid.
I just decided not to mess with orders on this site.
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