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You should contact support.
From the blog entry:
"Models from all sellers in Russia and Belarus will be suspended and won’t appear in the search results, but will not be deleted. It is up to each seller to decide if they want to keep their models on the marketplace to sell again in the future."
https://www.cgtrader.com/blog/cgtrader-suspends-services-in-russia-and-belarus-in-support-of-ukraine
Thanks