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Product details order

Discussion started by Art-Studio3d

Back to board

I don’t know, after I re-edited a product the order formats
changed. (before: max, fbx, obj, after : obj, fbx, max)

It’s a bug only at me or all the people have the same problem?

Posted about 9 years ago

1,459

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Answers

eduardas

Posted about 9 years ago

Hello ArtStudio3d,

Have you tried editing it again and came up with the same result?

Art-Studio3d

Posted about 9 years ago

Yes, this problem is after re-edit. I can fix after delete and re-upload but is not a solution.

eduardas

Posted about 9 years ago

Well then, please your inquiry along with the model to the info@cgtrader.com, they will try to fix it.

All the best,
Eduardas

eduardas wrote about 9 years ago

Sorry for the typo there:) Please send*