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I found that it's tracking protection that causes the issue. If it's set to strict (default?), then cgtrader's help button doesn't work. When i set it to standard, or turn off completely, then the button is working. Reported to cgtrader and Firefox, hopefully it will be fixed - i'm not happy to let cgtrader, or any other page to track me around the web.
I have the same sentiment, Opera has built in tracking/ad blockers which don't mess with the Help feature. Hopefully Firefox can follow suit, I also like Firefox and use it as a backup browser. Btw not trying to tell anyone which browser to use I think that's entirely personal, just sharing my experience for others who read this.
Default is Standard, help button is 3rd party zendesk stuff, these things will never work without some tracking/cookies.
@IndieArt, maybe standard is default, i don't know, but i know for sure that mine is set to strict for ages and it didn't cause troubles to help button until few days ago.
Thanks.
