purchase by mistake

Discussion started by styledancer

Good afternoon. So it turned out that I made a random purchase on your site. I thought about buying a car model and wanted to test how the payment will be made, but it turns out that you have to ask for a confirmation of payment through my website. This caught me in a rush. I did not plan to buy this model now, besides the model was randomly chosen not, which even in plans was. I did not download the model. Tell me, can I cancel this purchase or at least change the model to the one I need?

Answers

Posted over 6 years ago
1

Hi there,

Please reach out to CGTrader Support via email support@cgtrader.com and we will resolve the issue as soon as possible.

Best regards,
Mantas

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