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Only CGT support can help you with that:
support@cgtrader.com
Thanks man. But I have emailed the support yesterday, there is no response. that's why i am seeking help here. Wish the forum guy could remind the support guy.
Payment made, but no download link. (Solved)
Discussion started by jiangkuo888
I have spent hours browsing the 3d models of 2 dinosaurs, finally decided to buy #935625 and #689937 - from TelergyStudio. Payment method I selected Alipay.
After I made the payment the shit happened. There is NO redirecting, then I waited for my purchase history to appear, and sadly there is NOTHING!
I am under pressure in my dinosaur project, I really need those models. Who can help me! I have paid already!
BTW, the 2 models are really good. nice job.
(Solved by the support team, :)
Answers
Thanks Gabija! I can see them now.
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Hello there,
i got the same Problem today as jiangkuo888.
I purchased two orders and paid for them but i cant see them under my purchases.
thanks for help.
Nice Greets
same
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