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Ive just accepted and sold my first 3d model on cg trader . There is an issue its not showing -

Discussion started by 512pixel

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Ive just accepted and sold my first 3d model on cg trader . There is an issue its not showing up on the statistics . Unsure whether the sale has been successful

Posted almost 8 years ago

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Answers

eduardas

Posted almost 8 years ago

Hi there,

If I understood that correctly, you accepted the price offer made by the buyer.

In this case, after the price offer is accepted, the sale is not yet automatically done - after you accept the price offer, the buyer can choose whether to buy that model at the price that has been accepted.

Regards,
Eddie, CGTrader

eduardas wrote almost 8 years ago

Also, please take a look and confirm your payment agreement to receive the payments at the right time after you make the sales. :)

512pixel

Posted almost 8 years ago

will i receive a notification when the buyer accepts the model . I am not sure i have correctly filled out my payment agreement

eduardas wrote almost 8 years ago

Yes, you will receive the notification and an email (if you have chosen to receive them at your account settings) after each sale is made. Regarding payment agreement: we're shown that it is not filled at all. :) Please go to your payment agreement page: https://www.cgtrader.com/profile/payment_agreements and fill in the agreement form to receive the payments in the future. Cheers!