I did not get payments this month

skazok

Posted over 6 years ago

I don't get payment either.

radju988

Posted over 6 years ago

Well, maybe cgtrader have some problems with it. Don't know. Will see.

kamille wrote over 6 years ago

Hello there, thanks for reaching out. Your payment has been declined by PayPal. Once we will clear things out, your payment will be processed right away. Apologies for any inconvenience caused. Regards, Kamile, CGTrader support

skazok

Posted over 6 years ago

Kamille,
Sorry, it seams that I received payment at 18 Jul, just did't noticed it. All is okay now.
But in my payment information it looks like if I wasn't payed. It seams like money from jun are added to money gained in Jul and going to be payed once more. I am not strictly against it, but you may be :)

kamille wrote over 6 years ago

Hi there, thanks for additional information. We will investigate this issue. Regards, Kamile

radju988

Posted over 6 years ago

Thanks. This is strange for me, everything was working fine. I hope it will be fixed. Keep me informed about situation. Best Regards!

kamille wrote over 6 years ago

Hey radju988, your payment has been made successfully. Regards, Kamile

radju988 wrote over 6 years ago

Thank you for great support. Regards.

I did not get payments this month

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