How did my 39$ model just earned me $7.95 ??

Discussion started by zivqual

I would like someone to explain the math here... even with some discount this doesnt make sense to me.
I tried to look for support but all I found was an email. Is that the only way to contact support?
Does this amount make sense to you guys?

Answers

Posted about 13 hours ago
1

I did contact them.
What's the estimated reply from them usually?

I see a 40% discount which also seems a lot to me on that product.
How do I turn that off??

TazMan2000 wrote
TazMan2000
Usually less that 48 hours. To turn off go to My Sales and then the Discounts tab.
TazMan2000 wrote
TazMan2000
There was an email sent out last month saying that they "automatically" entered everyone into a discount program. You were supposed to reply to them sending them an email saying that you wanted to opt out. However, many, many artists who opted out, were automatically opted in by a "glitch" in the system, and CGTrader has apologized for that. Some artists never got the email.
Posted about 13 hours ago
0

Maybe there is an 80% discount offer on the product. This is the only explanation
Contact support

TazMan2000 wrote
TazMan2000
Based on his reputation level he makes 72% of the sale, plus there is payment processing. With a 70% discount, it would come to that amount. That is why I don't participate in discounts.
Posted about 13 hours ago
2

The only way is support@cgtrader.com, unless you want to go to Lithuania and visit them personally.
Antakalnio street 17
Vilnius, LT-10312
Lithuania

TazMan2000 wrote
TazMan2000
What discount did you have on your model and which model was it? It looks as if most of your models have a 70% discount.

Your answer

In order to post an answer, you need to sign in.

Chat