Have to reset password to log in.

I have another account at CGTrader, and the same thing is happening to me, but it's even worse. I'm trying to reset my password, but I don't even receive the email to reset it... What's going on?

Same here.

Also happened here.
And I got a strange e-mail from 3dprojects@info.cgtrader.com.

New message/attachment waiting for you

support-cgtrader left you the following message/attachment in your “Subject: Action Required Verify Your Payment Details to Access Your New Order” Project Workspace:

"Dear Designer, We are reaching out from the CGTrader Support Team to inform you that a buyer has successfully placed and paid for one of your models. However, your payment details have not yet been verified in our system, and for security reasons, the order cannot be processed until verification is complete. Please note that starting from April 15, 2025, CGTrader has introduced an updated verification procedure for all designers receiving payments. This is part of our enhanced security measures to ensure a safe and compliant payout process for our community. To proceed, please complete the verification process by clicking the secure link below and following the instructions: Complete Verification Now Complete Verification Now Complete Verification Now Once your payout information is verified, the buyer’s order will be properly displayed in your account, and the funds will be transferred directly to your registered payment method. Important: CGTrader holds the client’s payment securely for up to 24 hours. If verification is not completed within this time frame, the order will be canceled automatically, and your account may be temporarily restricted. You can appeal and restore access at any time. Should you need assistance or have any questions, don’t hesitate to contact us. Best regards, CGTrader Support Team"

Please check your 3D Projects workspace and reply, if needed.

Just have a good antivirus/Firewall ;)

LemonadeCG. I think you could create a fake account/website with info.cgtrader.com and pretend to be them. Even so, that would set off alarm bells if someone created a CGTrader account with this email... but I honestly don't know what to think anymore.

same happened to me! I had to reset my password! It looks like the website has some strange issues

Anyone can send email with any domain name. I can also send emails with cgtrader.com domain. But any proper email provider like Gmail will not let it pass thru if it was really not send from that domain. If you are using some less "pro" email provider, which does not allow you to inspect email header data, with sender info, you should be really careful.
Btw I encountered numerous bugs here in recent days.

I also received quite strange 3D project invitation which I can't access anymore. Someone mentioning similar thing in other thread. Something fishy is going on. Other marketplace also send warning email about same phishing attempts.