• CGTrader
  • 3D Models
  • 3D Forum
  • Selling / Buying 3D Models
  • Help needed

    • Help needed

    Discussion started by norchie2243
    Back to board

    Hi all

    i Bought a model this morning,that consists of about 20 files

    i downloaded the 18 files,but 2 files doesnt want to download

    I even sent the designer a message,still no reply

    What can i do

    any help would be assisted

    regards

    0
    Posted almost 6 years ago
    2
    985
    OldestLatestBest

    Answers

    Posted almost 6 years ago
    0

    if a model isn't downloading try to contact CGTrader through the live chat at the bottom left of your screen

    Posted almost 6 years ago
    0

    Hi norchie2243,

    If you missed an email from us, the issue was recently resolved.
    Please try downloading again.

    Best wishes,
    Mantas
    CGT Support

    Your answer

    In order to post an answer, you need to sign in.

    Latest Discussions

    gingerbread-man-cookie

    about 17 hours ago

    Being found in pla paradise

    2 days ago

    Scanned snow

    2 days ago

    Why things are so messed up here on Cgtrader ?

    3 days ago

    HCB Casamania & Horm Coat Stand

    3 days ago

    scolopendra

    3 days ago

    Most Popular Topics

    I am going to start a list to promote artists who are making great models but just aren't getting the views.

    over 8 years ago

    Charly Tutors. Part 1

    about 7 years ago

    What makes Cg-trader better than Turbosquid?

    about 10 years ago

    Cheap and free models are killing cgtrader.

    about 11 years ago

    Does anyone sale something on Cgtrader?...where are customers?

    over 9 years ago

    Model Thief Collection

    over 4 years ago
    Help
    Chat