Hey there,
Thanks for the notice, we'll take a look and hopefully fix this shortly!
Have anyone else received this issue (the issue of not receiving, haha) ?
Regards,
Eddy, CGTrader
I stopped receiveind sales email notification
any issues with it?
Hey there,
Thanks for the notice, we'll take a look and hopefully fix this shortly!
Have anyone else received this issue (the issue of not receiving, haha) ?
Regards,
Eddy, CGTrader
Same here, no notifications about sales for a past week or so.
yes, got missing ones
Hey guys, we had some issues in the system during the weekend where some system requests were not processed and were put in the queue. This might include some notifications, emails, publishing of models etc. No data was lost and the queue should be cleared soon enough. Sorry if it gets a bit spammy :)
Cheers,
Vytas, Product Owner @ CGTrader
It looks like this is happening again - got two sales, but no notification e-mail.
Our maling system has declared a conditional strike on us - some emails decided not to go to work until we agree to start taking better care of them.
In all seriousness, thanks for letting us know. It seems to be the same issue as last time. We are working on fixing it so this issues does not occur, however before we finish it, we have to restart the queue manually. We will do this today, but do keep letting us know if this happens again in the near future.
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