sales e-mail notifications is broken

Discussion started by 3D-City-Models

I stopped receiveind sales email notification

any issues with it?

Answers

Posted over 8 years ago
0

Hey there,

Thanks for the notice, we'll take a look and hopefully fix this shortly!

Have anyone else received this issue (the issue of not receiving, haha) ?

Regards,
Eddy, CGTrader

Posted over 8 years ago
0

Same here, no notifications about sales for a past week or so.

LemonadeCG wrote
LemonadeCG
Scratch that, i just recieved all notifications in batch as i typed previews message :]
Posted over 8 years ago
0

Hey guys, we had some issues in the system during the weekend where some system requests were not processed and were put in the queue. This might include some notifications, emails, publishing of models etc. No data was lost and the queue should be cleared soon enough. Sorry if it gets a bit spammy :)

Cheers,
Vytas, Product Owner @ CGTrader

Posted over 8 years ago
0

It looks like this is happening again - got two sales, but no notification e-mail.

Posted over 8 years ago
1

Our maling system has declared a conditional strike on us - some emails decided not to go to work until we agree to start taking better care of them.

In all seriousness, thanks for letting us know. It seems to be the same issue as last time. We are working on fixing it so this issues does not occur, however before we finish it, we have to restart the queue manually. We will do this today, but do keep letting us know if this happens again in the near future.

Your answer

In order to post an answer, you need to sign in.

Help
Chat