payment agrreement error

Discussion started by jamalaldin1445

hi there

i wanna know what happen to my account

payment agreement is inactive for me

this is error:

In order to receive payments, you first need to sign the agreement and fill out the form.

We are currently processing payouts. Once done, you will be able to fill your payment agreement to start receiving your earned income

its been days since this become inactive previoussly it was ok

(ps i filled all forms except this payment section)

Answers

Posted over 3 years ago
0

Hi there,

Thanks for reaching out.

All payment agreement forms are being disabled for several days while we are processing royalty payments. It will be re-enabled on the 21st day of the month once the payments are made. Once done, you will be able to fill your payment agreement to start receiving your earned income.

However, when you are able to fill the payment agreement, please follow these steps. After creating your account, you need sign the Payment Agreement. To do it, log in to your account, go to settings and select PAYMENT AGREEMENT. There you can attach your document and fill out the form.

You can find more information on how to fill payment agreement here: https://help.cgtrader.com/hc/en-us/articles/360015212278-Payment-agreement-What-is-it-and-how-to-fill-it-in-

If you have any other questions, please contact us via support@cgtrader.com.

Kindly,
Austeja from CGTrader

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