Read the forum, there's already N discussions about that. tl;dr it's a scam - don't click any links, report the sender to the support via official channels.
Hi.Do you receive these messages? Are they real? Does the page trigger an antivirus? I received it before, then the message was deleted.
helpercgtrader
2025-04-26 04:14
Subject: Action Required Verify Your Payment Details to Access Your New Order
Dear Designer,
We are reaching out from the CGTrader Support Team to inform you that a buyer has successfully placed and paid $400 for a custom design request. However, your payment details have not yet been verified in our system, and for security reasons, the funds cannot be transferred until the verification process is completed.
Please note that starting from April 15, 2025, CGTrader has introduced an updated verification procedure for all designers receiving payments. This is part of our enhanced security measures to ensure a safe and compliant payout process for our community.
To proceed, please complete the verification process by clicking the secure link below and following the instructions:
Ꮯоⅿрⅼеtе Ꮩеrіfісаtіοո Νοԝ
Once your payout information is verified, the buyer’s order will be properly displayed in your account, and the funds will be transferred directly to your registered payment method.
Important: CGTrader holds the client’s payment securely for up to 24 hours. If verification is not completed within this time frame, the order will be canceled automatically, and your account may be temporarily restricted. You can appeal and restore access at any time.
Should you need assistance or have any questions, don’t hesitate to contact us.
Best regards,
CGTrader Support Team
Read the forum, there's already N discussions about that. tl;dr it's a scam - don't click any links, report the sender to the support via official channels.
Thank you for the information. You can delete the topic.
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