Missing models

Discussion started by PhoneIndustry

Hi everyone, this morning I ve noticed that 4 of my models dissapeard so I am wondering why it s happening? This is not the first time it happens but first time I was nt sure have I deleted the model or not but now I am cause 4 of them are gonne. Anyone had same issue?


Thanks in advance,

Petar!

Answers

Posted over 9 years ago
3

35 models dissapeared on my portofolio, i think designers with more models in there portofolio have more issue with deleted models.

Posted over 9 years ago
2

Hi,
I uploaded a new model last night, it counted the model, but it doesn't display the model anywhere on the site.

I left a message for CG trader, they will contact probably tomorrow as today is sunday, but I think the issue will be sorted out tomorrow.

Hope it doesn't take too long.

Posted over 9 years ago
2

Yes, i have missing models too.. :(

Posted over 9 years ago
2

thank you all for replies, I hope this post will serve to all artist from the community who have same problem, I hope support can get it back easily cause some of you are having a lot of models and I am also uploading more soon so I dont want to have same issue.
The reason why this is a big problem is that when you have a lot of models uploaded you cant count them each day and look are they all avaiable or not, and that is what can destroy sales when you start growing, hope it will be fixed in future!

Thanks everyone!
Petar

Posted over 9 years ago
3

Yes, my entry to the MiiCraft+ Jewelery Challenge is MISSING! Looks like a midnight heist got the bunch of us. That sucks with the deadline coming. Will they put our models back or is it up to us?

Looks like they just got the clothing off of some of the models.

Posted over 9 years ago
1

Richard they might bring it back cause when I ve shut down my account 2 years ago and wanted to get back here they were able to bring back all of my models and there was a lot of them, but if you have deadline it may be better to reupload it by yourself cause we are all waiting for word from them so I dont think they are gonna be able to make it today, dont know when is your deadline in challange. :)

Posted over 9 years ago
3

23 models missing for me.. and they are still here yesterday

Posted over 9 years ago
2

it's fun, I was negotiating the price of one of my model with a buyer, and this model disappeared, I understand better why the buyer stops responding :) :)

Posted over 9 years ago
2

25 missing models too

Posted over 9 years ago
3

For me only two are missing. Good news is that it seems that they are not deleted. My missing two models can be found on this links

https://www.cgtrader.com/free-3d-models/furniture/table-desk/diesel-coffee-table-by-moroso

https://www.cgtrader.com/free-3d-models/furniture/misc-furniture/diesel-chubby-chic-pouf-l-by-moroso

They don't show up on my profile, but they are there so that's good. You can check your models by going to My sales and then LATEST SALES or LATES DOWNLOADS depending on the model. You can't see them in My Products however. At least for me it is like that.

Cheers!

Supercigale wrote
Supercigale
yes, you are right, missing models are just "hidden" like this one http://www.cgtrader.com/3d-models/animals/reptile/cartoon-turtle-rigged
Posted over 9 years ago
1

I ve also checked now and I can also find my models with the link but in my products page, so that s good news. :)

Posted over 9 years ago
2

23 missing :(

Posted over 9 years ago
1

Around 200 models missing here

Supercigale wrote
Supercigale
nobody better than you Fabio, you are the champion :) :)
fabelar wrote
fabelar
Yes ; ) only 200. Now they are back like Terminator
fabelar wrote
fabelar
Thank you Eric : )
Posted over 9 years ago
0

the lost models are back, CGTrader team had to pass an eventful Sunday thank to them ;)

Posted over 9 years ago
5

Hi guys, don't worry, your models are ok, we are updating search system which controls model indexing in many places like categories or public profiles. We reindexed so models should show up again. We will fix this issue in couple of days. Please let us know if they are still missing.

Posted over 9 years ago
0

Mine back also. Great and diligent work guys. Thanks!

Posted over 9 years ago
0

Thanks Marius!!
Models came back. All of them.
At least they were not eaten by the second link in my post this morning. They must have visited the first one then. ( Thats what i would have done...)

Great work!!

Posted over 9 years ago
0

Mine are back too. Thanks.

Posted over 9 years ago
1

27 Models missing again.................

Posted over 9 years ago
1

Now all my models are missing :D

3DHaupt wrote
3DHaupt
All are back now :)
Posted over 9 years ago
2

Every day is a great lottery :) the site was still down for maintenance this morning, I think CGT team is still working on the new search indexing. let's be patient

Posted over 9 years ago
0

You are right, I ve noticed that site was down last night my time.

Posted over 9 years ago
1

They seem to come and go now. I understand completely; computers can be assholes too.

Posted over 9 years ago
0

Hello everyone! A similar problem disappeared models ...

Posted over 9 years ago
1

have you guys saw answer from support that they are working on search system and indexing and everything is gonna be ok, just give them some time :)

Posted over 9 years ago
2

Recurring problem. It was fixed, but I have just noticed it is back again. Some models missing and also some not showing when you do a search.

Supercigale wrote
Supercigale
I love CGTrader.. but this issue has lasted too long
Posted over 9 years ago
1

Does anybody from CGTrader guys know when will this reconstruction of models and stuff be finished? It is a little hard to do promotion and sharing when every once in a while models disappear from my profile. I had a situation a week or so ago, where I shared link from my free models and a few hours later I had only 3 free models visible on my page.

I hope that this will be over soon.

Cheers!

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