How to get payed??help

Discussion started by josephcrip

Need help about how to get payed on cgtrader ,it says will be payed on 20th on this month but no payment??

Answers

Posted over 8 years ago
0

Hello Joseph,

As our site underwent some adjustments and improvements, there's a possibility that some payments will take a bit longer than usual. Sorry for the inconvenience.

Regards,
Eddy, CGTrader

Posted over 8 years ago
0

But it took more then 2 months without paying!

Posted over 8 years ago
0

The payments that every designer have collected during April are paid during the following month (May). However, as I mentioned before, because of some upgrades to the site, there will be a delay.

Posted over 8 years ago
0

i have same problem - i must get paid today 20th of may - and iam still waiting

eduardas wrote
eduardas
hi sinancisco, as I've mentioned before, a few problems with payment have occurred due to a few site fixes. We're aware of those we couldn't yet pay and we'll be dealing with this as soon as possible. Thanks for the notice though and sorry for your wait! This is something that shouldn't happen (and we'll work on it not happening) again in the future.
Posted over 8 years ago
0

hi eduardas,
Thanks for your support and to clarify and we hope that all the problems resolved as soon as possible

Posted over 8 years ago
0

I have the same problem, I did a job in April now 1 month after haven't got any payment. I also received the email that I was going to be paid the 20th of May... and still waiting.
I tried to contact you guys and no one from cgtrader has replied to my emails yet.

eduardas wrote
eduardas
Hey there, Yes, sadly we're still on the hold up for job payment.. :/ we'll be issuing the payments as soon as we can, sorry for the wait.
Posted over 8 years ago
0

hello eduards,
i hope payment will fixed soon - is that will happens every payment or this is emergency and temporary problem this month ? this is first - second i will write a new topic about some jobs because we need new rules from you with job request Pearson because as designers we see some people request job and we start modeling and we lost our times and at the end job expire and the person who request a job forget us and he didn't choose anyone - must be a rule to make remind or something from system to job person to tell him after 10 days he must choose some one or his job will blocked - example job for makeup Chanel i designed everything with his requirement and he did not choose any one and job expire then he present same job for a second time and also he does not respond any one - we need to protect our rights here please up to site admins

Posted over 8 years ago
0

Hi sinancisco,

The payment issue is not the one that occurs often and I'd very much like to say that it's never an issue - hopefully, it's a one-time off!

As for the 3D jobs, your comments certainly make sense and we'll address this as well.

Regards,
Eddy, CGTrader

temix wrote
temix
Why I didn't receive my money for this months? I am still waiting
Posted over 8 years ago
0

yeeeeeeeeeeh finally iam getting paid thanks cgtraer

Posted over 8 years ago
0

Yes, I also got paid today! Thank you for sorting out that issue!

Posted over 8 years ago
0

Why I didn't receive my money for this months? I am still waiting

eduardas wrote
eduardas
you should've received a letter from our support. Did you check your email?
Posted over 8 years ago
0

Helo! My model was held in April. Now June. On my account paypal nothing comes. How long I have to wait?

eduardas wrote
eduardas
Have you upgraded the payment agreement?

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