Hello everyone, can you please say how i can upload more than 1 file in a single product? Problem is - one of my models separated to six objects, i want upload them all in three type of formats, OBJ, FBX, 3ds, I am trying include them all in one archive, but, process of uploading cant be finish, he just showing me a green line, that shows 100% of uploading and nothing's going to happen. Also i realize that there is no such file type as archive. Because of that i cant add texture files to my object, can you please help me find a solution to that problem. (sorry for my english=)
Thanks every one for your answers, it really helpful=) Well, if zip archive is complicated for customers, than it truly have a sense to upload it without archivation, but problem is, when i am trying upload textures, images in obj format, cgtrader upload it as a preview image, not like other files to download. And thanks again for your answers=)
You should be able to just drag and drop them into your desired folder but if that doesn't work you can zip them although that makes it more complex for you customers to just download the specific file they want. They have to have to go through the extra step of downloading and then unzipping your files before using them. Also be sure to check if the files unzip correctly before you upload them. More often then not it has happened that when you zip files they get corrupted in the process and then you get complaints from customers who were not able to open the file.
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