discounts no longer visible

Discussion started by mak21

Hi, I'm waiting for the response from the support team to whom I wrote this morning.
I wanted to know if the discounts have not been active for you for a couple of days... mine, even if set as active, are no longer visible.
thank you

Answers

Posted 2 months ago
1

There are a couple of other threads on this issue. At least two people (myself included) have contacted support about this.

mak21 wrote
mak21
Ok... thanks for the reply... then it's a new bug ..
Posted 2 months ago
1

CG they answered me now in the e-mail: Hi there,

Thanks for reaching out.

We are testing new sale-off logic therefore changes can happen.

This week we tested sale-off when a specific models are being offered during sale-off.

At the moment this have been reverted and your items have discounts

Please let me know if you require further assistance.
Regards,
Julius

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