Not yet. I hoped they will read this post:D
Did you get payment this month?
Discussion started by IsolatedSoulStudio
Hi! I usually get my payment before 20. Did you notice delay in the payment?
Answers
8
Hi there,
Monthly royalty payments are being sent out as per usual. Please note that the window of our payout period closes on the 21st and the funds can be sent at any point before this date. This month, the weekend occurred right before the 20th and as such, there was a slight delay in payouts to some users, but all transfers should be completed shortly.
Simply put, do not fret. All the payments will reach you very soon. :)
Kind regards,
Kristupas
CGT team
i didn't recieved money too. its 21st at my country now. and earnings section says. you will get paid 20th of next month. which i was supposed to get this month
Edit: i Got the money . Thank you!
Hello Kristupas, Could you update us on the status of the payments please?
3
Hello again everyone,
We are very sorry about the delays for wire users. Wire payments are the most complicated and take the longest to process.
Due to some errors in the systems, there were some additional delays, but we can assure you that this is a one time occurrence due to unfortunate circumstances.
With that said, the good news is that now wire payments have been successfully sent out - if you do not see updates in your sales summary, this is because it takes a little longer to update, but we have all the payments marked and visible from our side.
If any of you are still having trouble with receiving payments, please contact support and we will be happy to investigate the matter for you.
Thanks so much for your patience throughout this confusing payout period, we truly appreciate it.
All the best,
Kristupas
I receive payments via payoneer. but I also didn't get the last one
Hello! do we know anything about this problem? I still have not received the last payment and even contact support as you indicated but support has not answered me.
Can I expect the accumulated payment of the two months on the next day 20?
I would appreciate an update on the matter. Thank you!
1
I am also from Ukraine. and I also still haven't received the payment. The support service does not write an exact answer when I can receive my money. I received payments through the Pioneer system
0
Thank you for your effort.
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