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Updating 3dprint files doesn´t work

Discussion started by manuelpoehlau

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Hi,

I have some troubles updating my 3dprintable files. I´ve deleted the old ones and uploaded my new file (both *.STL and *.WRL(for multicolor sandstone)). I´ve waited about 30min. now but the model won´t update. The 3d-view of my model is still the old one, the same for the dimensions and price.

Any suggestions? : /

Posted over 10 years ago

1,172

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Answers

Sirren

Posted over 10 years ago

It happened to me a couple of times. Just get in touch with the support crew, they'll fix your problem quickly.

justas

Posted over 10 years ago

Hi Manuel, we will fix it as soon as possible.

manuelpoehlau

Posted over 10 years ago

Thanks, I´ve updated Grumpy Cat and Sad Owl. But I will update some of the other models,too.

Best regards,
Manuel

manuelpoehlau

Posted over 10 years ago

Oh, and could you also take a look why the 3d viewer isn´t showing my textured(*.wrl) model.
All my 3d views are showing the non textured *.stl file

Muqtadiy

Posted 7 months ago

good