Rating bias
Discussion started by LemonadeCG
This issue has bothered me for quite some time i just never find time to write about it. Why customer ratings value is so absurdly biased towards projects compared to model sales at cgtrader ? Take a look at couple sellers profiles. One of them https://www.cgtrader.com/designers/toymankid has 185 positive sales ratings, zero negatives and one 1 star project rating - and his overall rating is just 2.2/5 One bad experience with freelance project completely outweighs entire positive effort with models? How's that fair?! On the other hand, a seller like this https://www.cgtrader.com/designers/zeroart3d has not particularly stellar reputation with selling models, 30 out of 156 negative ratings, but that's completely irrelevant, because he has one 5 star project rating and thus his overall rating is almost perfect 4.7/5 It seems that one can be selling complete trash and don't be worry about ratings at all, because you can always can commission $10 project to yourself, give it 5 star rating and have perfect reputation on cgtrader for life. What a joke!
Answers
-3
One bad experience with freelance project completely outweighs entire positive effort with models?
Considering that after receiving a bad project review 89 positive reviews were received I think this experience had no effect.
Besides removing a negative review if there is a real reason for it has never been a big issue.
It's not about removing bad/negative ratings, it's about making ratings more fair. Ratings from projects and from sales should have 1 to 1 weight, or close to that and not 1 to 100 or 1 to 1000 like it is now.
In addition it would be nice if there was no possibility of cheating, it was impossible to leave positive reviews to myself (how it happened before with one airplane and soccer ball lover) or increase rating by doing simple projects in large quantities, etc.
Buying models from oneself and leaving positive rating and praising review is surprisingly popular activity on cgtrader. I find it amusing and mostly harmless :]
-2
In general, I think it is necessary to at least seriously reconsider the policy of awarding reputation points, rating, reviews and all related to this.
For example https://www.cgtrader.com/designers/your3dworld 56K reputation, 5 stars, but this is not a legend and not even a junior level.
I agree with you, but this is completely different topic, not related to the issue brought here. Overall i don't care much about reputation points, as it only affects royalty rate and not much more. I think cgtrader could rename it to activity points or something like that and i would have no issue with that part of the site.
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