Site Glitching?

Discussion started by renderingvacades

Tried to buy two models for 20$.

The payment was removed from my back 3x, so a total of 60$.
Called the bank, they said CGTrader took the money and the transaction was successful.
However, the buying confirmation freezes and crashes. In the purchase history there are no downloads.
No receipt. What should I do??

Answers

Posted 6 days ago
3

Hello, please contact technical support—they respond quickly and take action fast. I think they will refund your money since this has happened to others as well. I believe it's some kind of glitch.

iterateCGI wrote
iterateCGI
I just had a user buying the same item for 6 times, site indeed seems to be glitching.

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