Publishing Problems

Discussion started by Vulpy

I publish my models to the website but when I go to check my models out to make sure it's working, they don't show up. but the site says I published something.

Answers

Posted over 2 years ago
1

Is there anything under "My Models"? I can see you've posted 1 High-Poly 3D model and 2 Low-Poly Ones.

Posted over 2 years ago
1

During sitewide sales usually everything works slower - including publishing - and certain functions are simply switched off to free recources.
In general, if you don't see your published asset within a few minutes, it could be the sign that the category or some keywords triggered moderation.

Posted over 2 years ago
0

It's been solved.

Posted over 2 years ago
0

Unfortunately the delete function is not there atm so i have to wait for it to come back in order to delete 2 unwanted items.

TazMan2000 wrote
TazMan2000
I'm not 100% certain, but if you subscribed to Analytics there is a 6 or 12 month ban on deleting your models.
LowPolyVehicles wrote
@TazMan2000 Just a little update, they removed that (it was 12 months) now in order to get back delete button you must contact support and then they will decide will you get it back. In other words, once opted for analytics, model delete button is removed forever.
Posted over 2 years ago
1

That....is incredibly retarded. but no I haven't subscribed to analytics.

Posted over 2 years ago
-1

Hello/ Please help me to solve the same problem.

Posted over 2 years ago
1

you have to request the deletion of the models from support, don't forget the link to the model

3dmeshes wrote
3dmeshes
support@cgtrader.com
Devils3DArtist wrote
Devils3DArtist
Thank you. The problem is already solved.
Posted over 2 years ago
-1

I am currently having publishing problems, the site just won't load the area for the product. I've tried multiple browsers.

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