Problem with deleting models and approving them

Discussion started by venarry

Hi, I have been uploading models to the site for more than a year, but I still cannot delete models, also many models have not yet received the "Approved by CGtrader" status. Tell me what is the problem?

Answers

Posted over 3 years ago
1

If you are not able to delete models you most likely signed up for Analytics (without reading the Terms).
As for the "Approval": models - in general - don't need to be approved, unless they fall into certain categories or you use certain search tags that trigger moderation. But in these cases you are not able to publish them until the approval. So, if on the "My Models" page you see the green caption "Published" on the right side, the asset does not need approval.

If something happens you do not understand, the best practice is to drop an e-mail here : support@cgtrader.com.
If the reason is specific to you, only they can give you an actual answer.

Posted over 3 years ago
0

Hi there,

If you still encounter this issue, please contact us via support@cgtrader.com and the support team will help you solve this.

Sorry for the inconvenience.

Kindly,
Greta from CGTrader

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