Please attach a copy of your ID, passport or social security in order to receive payments *

Discussion started by tersta

Hi there, I'm trying to update required information in CGTrader agreement, as per the notification bar at the top of the page. However, the ID uploader doesn't seem to be working. The JPG I am trying to upload is 163 KB. I've opened/read the agreement page. I can't think of other fixes to resolve the issue. Clicking the CONFIRM AND SIGN AGREEMENT button simply returns an empty form with the notice that "Attachments can't be blank".

Thanks for advising on a solution.

Answers

Posted over 8 years ago
0

It seems that the last days CG team has different problems , and the best answer will give you support !! It's my opinion ! Write them also, or Mantas will answer you soon !

tersta wrote
Thanks Hamik.
Posted over 8 years ago
0

As 62 year old I didn't even understand what they wanted .The first time I uploaded my first model it was
relatively simple, but in the end I to have had to go to support to try and get my second model on line

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