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Payment agreement pending for review

Discussion started by julialt

Back to board

Hi there, I am new to CGtrader. I filled out my payment details about one-two weeks ago, but it still says "pending for review" in the settings. How long does this process take?

Thanks

Julia

-3

Posted over 6 years ago

2,731

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Answers

kamille

Posted over 6 years ago

Hi Julia,

Thank you for contacting us.

Submitted payment agreements are being reviewed within 1-2 weeks. Your payment agreement has been reviewed and confirmed.

If you will need any assistance, do not hesitate to contact us at support@cgtrader.com or via chat.

Best regards,
Kamile
CGTrader support

julialt wrote over 6 years ago

Hi Kamille Thank you so much for the swift response and fix. Kind regards Julia

Koumoriprops

Posted over 4 years ago

hi i use this thread to try to get in contact with an admin. i already wrote to the support but i dont get an answer since two weeks.

i had to update my payment agreement, because i moved, got a new tax number etc. and since several weeks nothing changed. how long does a new review take?