My models which are been downloaded for the last 2 weeks are not been added to my reputation score .
Discussion started by 512pixel
My models which are been downloaded for the last 2 weeks are not been added to my reputation score. Please can the cg trader look into the bug. i have tracked my score and the downloads . the downloads are not coming up in notificatations for the last 2 weeks please check this thank you .
I have looked for the cg trader team to contact . I can not locate on the page .
Answers
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my reputation score was going realy well > I had 60 dowloads a week my score moved up . All of sudden my downloads are not added to the score. i am going to get in touch with cg trader the matter can resolved . None of the dowlnoads are getting added at this current time . I am only few point off polygon expert
But.. my model does not free, but i not get reputation((
No) Only one case where I do not get reputation points))
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Hi all,
pixel512,
Please read about the reputation system changes regarding the free downloads here:
https://www.cgtrader.com/forum/topics/updates-on-reputation-system-and-social-channel-sharing
For the future inquiries, try clicking the button on the bottom left corner - you'll reach the support more quickly that way.
Mrven,
Can you tell me the date and clarify whether you didn't get the points for new model uploaded or from a purchase?
Model: https://www.cgtrader.com/3d-models/architectural-interior/living-room/50s-vintage-furniture-pack
Published: 2016-10-10
I don't get points from upload new model. And now I found that in "My products" written "CG Model created 20 days ago", but this imposible) Proof: https://dl.dropboxusercontent.com/u/18875656/CGT_Bug.png
Is it possible that you started a new draft for this model 20 days ago, yet published it 3 days ago?
I'll take a look into the reputation points as well. :)
@eduardas, that bug with wrong publishing date and no reputation points for new upload keeps reappearing again and again. It's very annoying and easy to miss, because not everyone checks that data after upload, but it surely was affecting uploads before and seems it still in a wild. I think you guys need to look deeper into your system and find roots of this problem to get rid of it once and for all.
@mrven,
I see you have been awarded 20 points for that model. My guess is you have started a draft 21 days ago, and that is why the message about your +20 points is shown as added 21 days ago.
@limonadinis, agreed, I remember a similar case some time ago, we'll need to clarify and fix that.
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yes same thing happened with me,anyone knows that now what to do?
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