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Models are not displayed in the new section

Discussion started by Alesky

Back to board

Hi, I have uploaded 2 models and none of them made it to the "new" section.
What do I need to do for this and how to delete the model that I uploaded a few weeks ago?

Posted about 4 years ago

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Answers

luxxeon

Posted about 4 years ago

Deleting a model is as simple as going into your "My Models" page and clicking on the trash can icon under "Actions". I'm not exactly sure how the "New" section works either. Perhaps ask the support team for help there. It could be updated manually on their end?

trimitek wrote about 4 years ago

If he joined Analytics the Delete button will not be available - in that case contacting support is necessary.

austeja-ambrazeviciute

Posted about 4 years ago

Hi there,

Please contact us via support@cgtrader.com and we will provide you more information about the situation.

Kindly,
Austėja from CGTrader