lost some 3/4 of my model in my public profil :/ whats happening

Discussion started by LowPolyLand

can you explain it to me...did this happen before to you ??

Answers

Posted over 9 years ago
0

same issue, shows only 4 of 12

LowPolyLand wrote
LowPolyLand
mine show only 2 out of 8 ... and not even my top models :/ ... bad publicity for the profile
Posted over 9 years ago
1

45 from 120 in my case.
Probably some upgrade or other work by cgtrader stuff.

Posted over 9 years ago
0

Check this thread out, I had the same problem some weeks ago. I guess they are still working on the indexing system.
https://www.cgtrader.com/forum/topics/missing-half-of-my-models

RobiZ wrote
RobiZ
Actually, I just noticed that I cannot find my models in search, and they are not appearing in my public profile too, though they are in 'My products' list.
RobiZ wrote
RobiZ
Seems to be fixed right now.
Posted over 9 years ago
0

Was it fixed I didn't lose any but I had only 2 uploads...

RobiZ wrote
RobiZ
The models will not be lost(well at least if everything goes as it has been so long) during these bug-times. It's just that the search system doesn't find it and in 'My Products' or 'Public Profile' lists it may not be shown, because, if you read the reply that admin posted in the link I posted, they are working on indexing system of search.
Posted over 9 years ago
0

Same problem on my public profile. 5 of 11 models are gone.

Posted over 9 years ago
0

Hey guys,

Sorry for the inconvenience, our team is currently working on this issue. It has taken a bit longer than expected, but our guys are trying to fix the problem as soon as possible.

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