How do I re-activate my model that i sold?

Discussion started by DesignerUpper

How do I re-activate my model that i sold? 

Answers

Posted over 9 years ago
1

You need to have credits to reactivate your model, if you dont have credits, you need to buy credits.

Posted over 9 years ago
1

I have credits, but I don't know how to use them to reactivate my model. Have you done it before? If so, could you tell me how?

Posted over 9 years ago
1

As far as I know once you have enough credits it should automatically re activate.

Posted over 9 years ago
1

I have enough credits, and some of my credits were taken away when the model was bought, but my model won't show up in my list of uploaded models.

Posted over 9 years ago
1

It says I have bought the model to sell it again, but why won't it show up in my models list?

Posted over 9 years ago
1

So CG credits going down when you sell a model is normal.
The model not showing up in your products overview is not normal (it should show up even when not active).

Had the same thing (model missing) couple of days ago, mailed to info@cgtrader.com about this and it was back again soon after.

They also replied currently having a bug that is being worked on.

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