Error while showing my product

Discussion started by muhammedneumann

Hello, this is a bit technical question here , does any one got a clue about what is going on with CG showing model system ? i've already finished my product and i forgot to add more info and afterwards the full project went blank and even the correction i've made like changing the title dosent change at all , here's the link

https://www.cgtrader.com/3d-models/furniture/table...

and also i've attached an image to my error but i can't see it inside the description :/

Thank's in advance

Answers

Posted almost 2 years ago
2

I'm having a similar issue. Edited one of my published models yesterday and 36 hours later it hasn't saved my edits and my images only show as thumbnails, not full images. I assume it has something to do with the server on their end.

3dgtx wrote
3dgtx
yep, again same server bug as some months ago.
muhammedneumann wrote
muhammedneumann
Does the same issue still occurred at the moment ? or it has been resolved ?
Posted almost 2 years ago
0

Open your asset for editing and scroll down to the Tags.
If you see a red border around the section and a warning that the number of tags exceeded 20, start deleting search tags until the red border disappears and delete one more. Save.
(...at least this was the issue and a workaround when I had this problem a few months ago...)

muhammedneumann wrote
muhammedneumann
Thank you for your reply , but this is not the problem , when the tags are more than 20 the system gives you a warning and you won't be able to publish your product , the problem is i had a good publishing score which is 9.5 , and i've tried to update some information and then this issue has occurred , seems to be i'm not the only one having this trouble though
Posted almost 2 years ago
-1

It's working now , servers seems to had a problem

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