Updating Model Images - Sets Price Free
Discussion started by 3DCargo
I think there is an error with the updating models page, not sure who else is affected by this as it only started today.
I am in the processes of adding 1 preview image for my models, I've noticed that when I click 'Save' at the bottom right, it sets the price of the model to 'Free', even though 'Share for Free' on the bottom left is not selected.
Can a moderator please check this.
Cheers,
Answers
You're welcome. Note this doesn't seem to affect Collections.
I'm on this marketplace for almost a six years and i can tell you one thing - if you're expecting that they'll fix some issue just because you've reported it on the forum, you know nothing about cgt. This bug has been reported by numerous people and the team is very well aware about it, yet it is still there for years and years. I'm pretty sure it won't be fixed anytime soon, like many other issues here. You just need to learn to live with that.
2
Hi everyone,
We did some investigation and saw that this does keep happening to a number of designers.
I was not able to re-create this issue yet, so if anyone can help out, do let me know. Some key things to know would be:
- which models were affected? A link would be helpful
- if anyone can do this on demand (you know which change sets model to free), do let me know
- are there any specs for your operating system? There's a possibility this could be browser-related, so any notes would help me a lot.
Feel free to contact me directly and we'll try to solve the issue as soon as possible.
Thank you for resolving this issue @eduardas! I will keep you posted if I find any further issues.
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