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Unable to download statistics

Discussion started by nacl

Back to board

Hi everyone

Recently I encounter a problem when trying to download my sales reports

I press "Generate report", follow the provided link in the mail sent and nothing happens just a blank page.

It is just me or no?

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Resolved, for some reason chrome didn't work

Posted about 3 years ago

700

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Answers

CGPitbull

Posted about 3 years ago

Same here :(

nacl wrote about 3 years ago

I found a some sort of a solution. In Chrome open Inspect panel, select network tab. Reload this "blank" page. Find sales_report.csv and open it in a new tab. https://ibb.co/YTfWdP7

LemonadeCG

Posted about 3 years ago

I don't even get an e-mail. I hope this will be fixed ASAP, i need the sale reports every month.

CGPitbull wrote about 3 years ago

I get email... but when I open the link its blank.. tested with chrome / opera / firefox

LemonadeCG wrote about 3 years ago

Update: the e-mail came up with ~30 minutes delay and it is working - i was able to download sales report.