The account has been unreasonably suspended

Discussion started by cgtube

My account has just been unreasonably suspended.

The account name is: Rock CG

I'm too surprised by this. Cgtrader makes an unfair decision. My account specializes in stone models. I texted back then they just said that my models were in violation and deleted my account.

At least, they must point out what my model has violated. I did not steal! I did not take a chance to protect myself.

Maybe some nice day, someone falls into the same situation as me!

The Cgtrader team should deal with this fairly

Answers

Posted about 6 years ago
2

Hi,

CGTrader reserves the right to terminate the membership of the user in case of a violation of terms of use. Selling someone else's content is strictly prohibited and we have no tolerance for it.
Since the reporter provided a solid proof of ownership of the content and it matched models from your account, it will stay terminated - the decision is final and irreversible.
If you decide to change your ways, you can always open a new account for original content, however, we will be forced to go through the same process if we will continuously receive complaints about your products.

All the best,
Mantas
CGTrader Support

cgtube wrote
So could you please give me the link of the original model that made you make the decision that I was stealing! Please do this once!
Posted about 6 years ago
0

Hi!
There is no stopping you!
Thanks!

Posted over 4 years ago
0

I got the same...
CGtraders just blocked free content that I also share on thingiverse.
Those are remixes with links and agreed of original designs designers. More than 400h of work that I was sharing for free.
In fact original designers even congratulated me for my work...

They also suspended a set of bases I did as my first kickstarter...
Thoses are bases, mouvement trays, road system how can that being suspended?
That's just crazy...

Posted over 4 years ago
0

They do not understand i canceled models that were similar to the models of a popular site. I used to redraw them in a lighter and simpler wayI explained to them that I did not steal it the first time. They were very rude and they do not respond to me and do not even want to know the truth and even their customer service does not respond

The decision to ban all of your accounts is final and irreversible. You breached our terms and conditions and we do not tolerate this kind of behaviour at CGTrader.

When I opened a new account, they robbed my account and took my products. When I asked them, they said it was not stolen, but I was put on the thief’s list. Any account I open will be closed and they will not give me any solution even if i have clear model and they don`t accept any prof .

How can they call the word thieves to designers who deal with them and win them in the real world. The word thief can only be used for an accused person and he took the opportunity to defend himself and could not, and this takes place after long procedures, how can they be rude in this way and steal accounts that did not give their owners the right To defend themselves

i will not deal with those again i earned more in other site and cant do what they did

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