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Not receiving email notifications

Discussion started by Polycube-Studios

Back to board

For the past few weeks for some reason i have not been receiving any notifications when i make a sale or when i get a message,i checked the spam box and there is nothing in there or in my inbox, and all the settings are checked on CG to send me emails. Is there a bug in the website?

Posted over 5 years ago

1,547

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Answers

mantas

Posted over 5 years ago

Hi,

Based on the information provided by our mailing service, you have reported our emails as spam through your inbox on the 22nd of February, therefore, you are no longer receiving notification emails from us. If you would like to be readded to the mailing list, please reach out to me via DMs.

Best regards,
Mantas
CGTrader Support

huda-haggag-1

Posted over 5 years ago

hi,
same problem here.
Thanks

mantas wrote over 5 years ago

Hi, the same issue as with Polycube-Studios, however, the complaint/spam report was sent on the 3rd of June 2018. If you would like to be readded to the mailing list, please reach out to me via DMs.

Polycube-Studios

Posted over 5 years ago

CG Trader, thank you very much for the quick response and resolution, great job and good customer service.

huda-haggag-1

Posted over 5 years ago

Thanks a lot for your quick response.

xukai

Posted about 5 years ago

解决了吗