Thank you for sharing your experience, and we sincerely apologize for any inconvenience caused. Upon investigation, we identified that the PBR texture check is failing because the model does not meet specific requirements. Additionally, the square and power-of-two checks are not passing due to errors in the EXR files.
To address this, we are re-processing all models that include EXR files to ensure they comply with these checks. Once this process is complete, the models should pass the verification smoothly.
Your feedback is valuable, and we’re committed to resolving this issue quickly.
Ok.
