Verifications problem

Discussion started by lazartufegdzic

I uploaded some 3D models last month and it is still in verification process . I uploaded 3dx max models and entered description but message still is N/A.

Does anyone have similar problem because I don't know where is problem ?

Answers

Posted about 1 year ago
-2

Most likely stuck in the queue. I'd recommend that you reload the models and see if it changes. This should take no longer than an hour at most. If it takes longer, contact support@cgtrader.com.

Posted about 1 year ago
-2

AFAIK the system checks only FBX models, so if you have only uploaded MAX format, it may never get checked. Despite that some models indeed get stucked in the queue as mentioned by TazMan and your only options are either try to re-upload or contact the support.

Posted about 1 year ago
-1

Thanks for your help, I uploded this time FBX model. After 24h, verification is 48%, I have to change something else. I will contact support for this problem.

TazMan2000 wrote
TazMan2000
I'm thinking LemonadeCG meant that only the FBX models are checked. He didn't mean to suggest for you to upload an FBX model. You can upload any and all formats that you wish though, which will most likely lead to a higher model score, but if you can't get it verified, there is not much of a point. Again, try uploading the original MAX model and see if it goes through. You don' have to delete your FBX model.
Posted about 1 year ago
-1

I tried all variants, upload separately, max,fbx,obj, files, but verification fails, I get information that the verification passed 63 percent . Do I have to install kodama plugin?
I really don't know what the problem is.

LemonadeCG wrote
LemonadeCG
In this instance verification fails means when you get N/A on recently published model. If you get a score, even if it's low, that means that verification was successful. It is normal to get lower than 100% score. That might mean that your model has some issues (those are marked in red) and you may want to fix them and reupload the model. On the other hand, it's worth keeping in mind that this verification process is still in experimental phase and it is very prone to mistakes. If you believe that your model is good and the system is misbehaving, you can report the issues here: https://forms.clickup.com/2436693/f/2abjn-24601/3KO5RUJ99OI46TMN1D Although i have to warn you not to expect quick response if ever. I have reported several issues month ago - none of them got fixed.
Posted about 1 year ago
-2

Now, I know the rules for uploading projects to the site. Thank you very much for your help LemonadeCG.

Posted about 1 year ago
0

Model has 100% all textures included + uploaded - CGT model verification details red marked: "Missing required textures"

Model is 100% triangulated - CGT model verification details red marked: "No N-gons"

Model was 100% non-overlapping unwrapped - CGT model verification details red marked: "No overlapped UVs per UV island"

Model is 100% clean, flawless and smooth with propper spoothing groups - CGT model verification details red marked:"No faceted geometry"

Model is named in latin characters and was successfully saved and name accepted when saving -
CGT model verification details red marked: "Allowed characters"

lazartufegdzic wrote
Hi RealtimeModels I uploaded bedroom with bed,closet and drawers..., Used Corona materials for this model, I uploaded like: 3dxmax file, fbx file and obj file, but my model can not pass verification. I don't know were is problem. I send to support team my model, I hope to find where I am making a mistake.
Posted about 1 year ago
0

The absurdity with this verification nonsense continues of course beyond what I wrote.

I can give hundreds of examples because every item seems to be affected.

And no, not only the "FBX file" is checked. If it would be so, allegedly missing textures would not be displayed.

Posted about 1 year ago
2

And I am sure this "Kodama" thing is the same buggy nonsense as the verification algorythm itself. Worthless.

Posted 10 months ago
-1

yes i have same problem verification my 3 models is still in verification 1 or 2 months

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