You ask on the chat they are fast and helpful the answer when you send in message some days but on the chat some minutes
Hi all,
Very interesting thing happened. Three of our models just REMOVED from our CGTrader store/site without any warning
Yesterday received some like but now they are disappeared. :O
I wrote a letter to the infocgtrader We're looking forward to the answer.
Someone had similar problem?
All the BALMOR3D products are self-produced.
We are sad and shocked at the moment. Seriously we wondered whether to stay on this platform...
Cheers,
You ask on the chat they are fast and helpful the answer when you send in message some days but on the chat some minutes
Ok, problem solved... they're restored the models.
Models were suspended due to copyright infringement. But it false.
Situation clarified. Belong to another category of licenses...
But the style of the communication reminds me to the old communist regime police officer Who first beat then ask!
I am not satisfied with such communications...
Site sometimes comes trouble. Maybe it has been a problem in the data...
Love your tree models. Are these made by hand or do you have some kind of script to speed up the process?
Hello balmor3d,
We're sorry for the inconvenience it caused, but we should also make notice that CGTrader does have the right to monitor the content on the site (terms and conditions, section 5). We do receive some reports about the possibly stolen models and CGTrader does retain the right to suspend the content until the designer can prove it is original - as was with your case.
By no means we wanted to sound rude, and we're happy the situation is all clear now.
Oh, and there's always a bright side of life - the report we got regarding your models is actually a testimony to the quality that you have brought!
Regards,
Eddy, CGTrader
In order to post an answer, you need to sign in.