I can't publish my uploaded 3d models.

Discussion started by vertexus

Hi i have a serious problem about uploading model files.
I have 1 paid and 4 free 3d models which are published on this site.

My public profile is here,  https://www.cgtrader.com/3d-designer-profile/vertexus

My problem is: when i try to publish(By pressing Publish button)  my uploaded models in "My Products" section, my browser page is freezing in a loop mode and nothing is happening.I tried pressing "Preview" button on the right side next to publish button,but nothing is changed.So i can't publish any product.

Is this a bug or do i have to try another method.I tried with uploading different file types and with different web browsers but the result never changed.

Any solution please.

Thanks.

Answers

Posted over 10 years ago
-1

- push the red button on the left to publish
- select the category of your creation
- drag and drop
- add details
- publish with the green button on the right
If the problem persist, then verify your internet connexion
I upload models from my samsung tablet and also from my pc, there is no problem

Posted over 10 years ago
2

Hi,
Cgtrader.com support contacted me and problem solved.
It was related with my draft.
Thanks to everbody who answered.

Posted about 10 years ago
0

This day... My preview images disappear after i upload them and click publish. So I must edit the 3d product and reupload preview images again and click save... This happen to me sometimes...

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