how to know someone asked for a refund

I would hope that they would notify you and also give you some reasoning as to why the buyer is requesting a refund. Luckily I have not run into that problem, but I have found that talking with my customers through the chat has helped eliminate the possibility of an unhappy customer and therefor reduce the chances of refunds.

Hi there,

Unfortunately, no notifications are sent, but you can see the refunds in your sales/payments page.

Kindly,
Greta from CGTrader