Attachments cant be blank how to solve this problem ?

Discussion started by shauryachandrakar903

Someone just purchased my model and i made $5 and i want this money in my paypal account but i don't know how ? ,i thought this is due to the notification a down saying "In order to get your next royalty payment, please update required information in CGTrader agreemen" i tried to update but it is not updating it is saying "Attachments cant be blank" but i have selected the image of my adhar card ,but it is still saying "Attachments cant be blank" when i hit update how to solve this ?

please help me ,this is my first cg trade income :)

Answers

Posted over 4 years ago
0

Just contact support and see what the problem could be. However, I will advise you that you do not get money deposited after each purchase into your Paypal account anyway. There is a minimum payout value you must set (let's say $25 US for example). Each sale you make accumulates on CGT until that minimum payout value is achieved, then payouts are made once a month to your account. So let's say you accumulated $100 in sales by the end of the month, then you will be paid out that amount (minus the CGT fee) on the 20th of the following month. Payments are for the previous month, just like at a real job when you get paid for the previous week or two of work.

Still, contact support to find out if your payout agreement needs updating.

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