Updated Zip file on listing is not showing! Help

Discussion started by themakerscult

Help, i have no responce from cgtrader support after multiple emails

I updated a product i have had listed for almost 2 years now, i replaced the zip folder with a new zip folder. but now my customers don't see anything to download at all! please help!

listing in question: https://www.cgtrader.com/3d-print-models/miniatures/sci-fi/feudal-guard-laser-gun-squad

Answers

Posted about 4 years ago
0

Hi there,

Our team is looking into the issue and will come back to you.

Kindly,
Austėja from CGTrader

Your answer

In order to post an answer, you need to sign in.

Help
Chat