Did you try the cgtrader live support in the lower left corner of the page? It's not always active but I guess it's active at office hours. If it's not active, you can leave a message.
I have created a gallery, by deleting the old one and recreating it. I had to do this because I could not delete and replace the images in the Gallery.
So now the new Gallery still has not shown up in the Gallery section after 3 days.
I know it takes some time for it to be moderated but maybe I broke something.
Is there a technical support contact somewhere?
Did you try the cgtrader live support in the lower left corner of the page? It's not always active but I guess it's active at office hours. If it's not active, you can leave a message.
If that does not work ask this guy! He is awesome, super helpful! https://www.cgtrader.com/eduardas
Hi Brian,
Angela has a good point about the live chat! Sorry it's taking a bit longer though - we'll review the galleries and you should see them online in a short time.
Cheers,
Eddie
Thanks people for your replies,
Yes, I did try the live support, which was not live at that moment but I left a message anyway. But...The Gallery is online now anyway so no more worries. I guess I should thank Mantas Bliudzius, eduardas and the support team in general for the quick fix!
I will post a link in the appropriate forum soon so you all can take a look.
I said it before and i'll repeat it again, you should concider about removing moderation for gallery entries. I can't think any serious enough reason to keep it. Don't you think it's a bit ridiculous the fact that gallery entries are moderated, when model uploads aren't? In the end the latter is much more important.
At least lift off moderation for seasoned users and leave it only for newcomers.
limonadinis,
We're looking to increase and tighten 3D jobs and 3D models moderation over the coming months, and watching over gallery projects can definitely be (and will be) loosened a bit.
In order to post an answer, you need to sign in.