-1
Hi there,
Thanks for reaching out.
The buyer must have chosen you and made the payment. Perhaps you have an impressive portfolio, or the buyer was in a hurry. If this is the case, you should try and get as many details as possible.
If you find out that you are unable to complete the order, let us know via support@cgtrader.com
Hope this helps!
Kindly,
Greta from CGTrader