Pics are broken?

Discussion started by Dcubexart

So I am pretty new here and I have noticed that the pics don't show up when I search for my models, I there a general bug or is it just me?

Answers

Posted about 2 years ago
0

I experience that issue as well. I thought I was the only one experiencing this issue.

Dcubexart wrote
Dcubexart
I already contacted support and it's supposedly a general bug
Minimoku wrote
Minimoku
Oh, I hope they solve it quickly :(
Posted about 2 years ago
0

Do you still have broken images?

I reported it already days agon and uploaded more than 1000 preview images again, because the re-uploading helped to fix that problem.

However, the re-uploading and re-organizing took more than 12 hours yesterday, and today, again, 50% pictures are missing.

CGT still did not fixed that apparently.

Posted about 2 years ago
0

yeah mine also broken as well. this is getting out of hand really

Posted about 2 years ago
0

any suggestions mate?

Posted about 2 years ago
1

I have re-uploaded my images again.. that fixed the problem temporarly.
Unfortunetely I did it already 3 x times in last 3 x days because the previews were missing again and again.
Re-uploading helps only temporarly.
Be aware of it that if you change the price, or someone comments on any of your models, the bug could be back and occur again on that item.
CGT doesn´t communicate on that bug anymore as it seems, haven´t hear from them back anymore.

jaguarbeastproduction wrote
jaguarbeastproduction
Considering how many items are uploaded to CGTrader every day, I do not see anything strange in the fact that sometimes there are problems with the preview. Server power is not unlimited. In addition, the platform is currently being updated. As for prices, it is generally not clear why they should be changed.
3dgtx wrote
3dgtx
When 50% of all preview images store-wide are missing - seen from monday evening to wednesday morning - than it is "not strange" in your opinion? Ok. However, each of us has an own opinion, and we should respect each other´s opinions and personal experiences, without to worry. I don´t want the same heated discussion with you as last time, that´s why I encourage you to respect my opinion, same as I respect your opinion.
jaguarbeastproduction wrote
jaguarbeastproduction
Well, we will assume that this is an apology, and everything that you wrote earlier to me and the CGTrader team was just a misunderstanding, the result of a bad mood and excessive emotionality. I sincerely hope that nothing like this will ever happen again.
3dgtx wrote
3dgtx
I encouraged you to have respect for other´s opinions, but you don´t have evidently. Don´t mind but I am out of this debate with you now.

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